BBB warns of gas and grocery voucher postcard scam

Consumers are being warned about postcards promising hundreds of dollars in free gas or grocery vouchers that may instead lead to unauthorized charges or unwanted subscriptions.

The Better Business Bureau said it has received reports from people who were told they qualified for vouchers, rebates or shopping rewards. Recipients are typically directed to call a phone number or visit a website to claim the offer by paying a processing fee.

After paying, some consumers reported finding additional charges on their accounts or discovering they had been enrolled in monthly subscription programs. Others said the promised gift cards never arrived or were replaced with low-value coupons and promotional materials.

In one report, a consumer received a postcard claiming more than $300 in gas and grocery vouchers was being held in her name. The card warned that the vouchers would be forfeited if they were not claimed immediately. She did not respond and did not lose money.

The BBB said demands for an upfront processing, activation or shipping fee are major warning signs. Legitimate prizes generally do not require recipients to pay before receiving them.

Consumers should independently research companies instead of relying on information printed on a postcard. They should also avoid providing banking or personal information when pressured to act immediately.

Anyone who has already provided payment information should monitor financial statements and contact their bank or credit card company to dispute unauthorized charges.

Suspicious offers can be reported to the BBB Scam Tracker, the Federal Trade Commission or a state consumer protection office.