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National research reveals that shoppers will spend an estimated $2.9 billion on flowers this Mother’s Day, with 72% of respondents planning to buy flowers for the mothers in their lives.
Unfortunately, scammers may attempt to take advantage of consumers during the busy buying season. Michelle L. Corey, BBB St. Louis president and CEO, says not every online florist is reputable.
“Consumers have to be vigilant when ordering merchandise from online vendors,” Corey said. “While some people are happy with their online floral arrangements, others are disappointed when flowers don’t arrive on time, are not as advertised or don’t arrive at all.”
In February 2021, a Missouri, man told BBB that the flowers he ordered were delivered late and were dead on arrival. The florist has not responded to the man’s request for a refund.
Last year, more than 193,000 consumers searched for trustworthy florists at BBB.org. Many major floral delivery services are BBB Accredited Businesses.
When shopping online, BBB recommends adhering to the following:
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For assistance, go to BBB.org or call 888-996-3887
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